Alitalia

Global Network and Operations

Alitalia, Italy’s former flagship carrier, operated a wide network spanning Europe, North America, South America, Asia, and Africa before ceasing operations in 2021. Its main hubs included Rome Fiumicino and Milan Linate airports. The airline's fleet primarily consisted of Airbus A319, A320, A321, and Boeing 777 aircraft, serving both short-haul and long-haul routes. Before its restructuring, Alitalia was part of several subsidiaries and code-sharing partnerships enhancing its global reach.

Innovation and Milestones

Throughout its historic operation since 1946, Alitalia achieved significant milestones:
• Pioneer in introducing the first Italian jet service in the 1950s.
• Adopted advanced in-flight entertainment systems on long-haul flights.
• Implemented initiatives to improve operational efficiency and customer service, including digital booking platforms.
• Alitalia was a founding member of the SkyTeam alliance, strengthening its network collaboration globally.

Customer Experience and Recognition

Alitalia offered multiple cabin classes including Economy, Premium Economy, and Business Class equipped with lie-flat seats on select long-haul flights. The airline was recognized for its Italian hospitality, cuisine, and style onboard, often receiving praise for cabin comfort and service quality. Its frequent flyer program, MilleMiglia, rewarded loyal passengers extensively.

Future Outlook

After facing financial challenges leading to its closure, Alitalia’s legacy was succeeded by ITA Airways, which builds upon the foundation to revive national air travel in Italy with a modernized fleet and renewed focus on sustainability and expanding international routes.