Icelandair

Global Network and Operations

Icelandair operates an extensive transatlantic network focused on connecting North America and Europe through its hub at Keflavík International Airport (KEF). The airline serves over 40 destinations across three continents with a fleet primarily composed of Boeing 737 MAX and Boeing 757 aircraft. Known for leveraging Iceland’s strategic geographic position, Icelandair offers unique stopover options in Iceland, inviting travelers to explore the country at no additional airfare. Besides passenger flights, Icelandair manages cargo operations and charter services, reinforcing its versatile service capability.

Innovation and Milestones

Since its establishment in 1937, Icelandair has been a pioneer in Nordic and transatlantic aviation. Its innovations include:
• Launching the first dedicated stopover program, encouraging tourism in Iceland.
• Being one of the earliest European airlines to incorporate the Boeing 757 into its fleet.
• Investing in sustainable aviation fuel initiatives and exploring carbon offset programs.
• Modernizing its booking and customer communication systems to enhance digital experience.

Customer Experience and Recognition

Icelandair offers a range of cabin classes including Economy, Economy Comfort, and Saga Class (business class), providing tailored comfort for leisure and business travelers alike. Its in-flight entertainment includes personal screens with movies, games, and music. Known for genuine Icelandic hospitality, the airline has earned recognitions for punctuality and excellent service. Complementary meals are offered on long-haul flights, with an emphasis on Icelandic culinary influences.

Future Outlook

Icelandair is committed to sustainable growth, focusing on fleet modernization with fuel-efficient aircraft and expanding its route network to include emerging markets. The airline plans to enhance passenger experience through digital innovations and maintain strong environmental stewardship aligned with global aviation climate goals. The stopover program will continue to play a key role in Icelandair’s strategy to grow tourism and transatlantic connectivity.