NextJet

Global Network and Operations

NextJet operates a dynamic network focusing primarily on regional and short-haul routes within Asia and parts of Oceania. With a modern fleet of 38 aircraft, including Embraer E190s and ATR 72 turboprops, the airline emphasizes connectivity between secondary cities and offers seamless connections to larger hubs. Key operational highlights include:
• Serving over 45 destinations across 12 countries.
• Headquartered in Bangkok, Thailand, with key hubs in Chiang Mai and Kuala Lumpur.
• Strategic partnerships with regional carriers to enhance network reach.
• Member of the Oneworld Connect program, boosting international cooperation.

Innovation and Milestones

Since its inception in 2009, NextJet has been at the forefront of innovation in regional aviation:
• First regional airline in Southeast Asia to operate a full Embraer E2 fleet.
• Pioneer in implementing sustainable aviation fuel (SAF) on domestic flights.
• Introduced an AI-based booking and customer service platform improving efficiency and satisfaction.
• Awarded “Best Regional Airline” at the Asia Aviation Awards for three consecutive years (2021-2023).

Customer Experience and Recognition

NextJet provides a comfortable travel experience through a two-class cabin arrangement featuring Economy and Premium Economy classes, both designed to optimize comfort on short-haul flights. The airline offers in-flight entertainment via streaming services compatible with passengers’ devices, complimentary light meals on all flights, and generous baggage allowances tailored to customer needs. Notable recognitions include consistent high ratings for on-time performance, safety, and customer service excellence throughout Southeast Asia.

Future Outlook

Looking to the future, NextJet plans to expand its fleet with next-generation aircraft to further enhance fuel efficiency and passenger comfort. The airline aims to broaden its route network across Asia-Pacific and initiate select long-haul services within the next five years. With continued investment in digital innovation and sustainability, NextJet aspires to strengthen its position as the leading regional carrier known for reliability and customer-centric service.