viva

Global Network and Operations

Viva operates an expanding low-cost network primarily across the Americas, focusing on Mexico and several destinations in the United States and Central America. Its fleet consists of a modern lineup of 40 aircraft, mainly composed of Airbus A320 and A321 models optimized for short and medium-haul flights. Viva is renowned for cost-efficient operations and attractive fare offerings targeting leisure travelers and budget-conscious customers.
• Headquartered in Mexico City, serving over 50 destinations.
• Fleet includes Airbus A320ceo and A321neo aircraft.
• Focuses on short and medium-haul routes with high-frequency services.
• Operates as a low-cost carrier without belonging to any global alliance.

Innovation and Milestones

Since its inception, Viva has pursued innovation in the low-cost segment, emphasizing operational efficiency and customer convenience.
• Introduced a streamlined digital platform for ticketing and customer service.
• Adopted fuel-efficient Airbus neo aircraft for reducing emissions and operational costs.
• Pioneered ancillary revenue services like personalized baggage and seat selection.
• Expanded its network quickly within five years, fostering regional connectivity.

Customer Experience and Recognition

Viva offers a straightforward cabin class model focused on affordability, with a single economy class cabin. Passengers appreciate the user-friendly booking process and transparent pricing. The airline provides in-flight entertainment through personal device streaming and offers optional meals for purchase. While not a member of any major alliance, Viva is known for punctual flight performance and maintains a solid safety record aligned with international aviation standards.

Future Outlook

Going forward, Viva aims to continue fleet modernization, increase route frequencies, and enhance digital services to attract a broader customer base. Plans include potential expansion into new markets within Latin America and integration of sustainable practices to align with environmental goals.