Africa's new liberalization dispute resolution authority, the Dispute Settlement Mechanism (DSM), has begun receiving its first complaints since finalizing its procedures in December 2025. The complaints indicate that the DSM is presently functioning primarily as a channel for escalations concerning passenger rights rather than a full-fledged dispute resolution body. This development is viewed as a critical step in advancing regional air transport liberalization efforts.
Victoria Moores, European Editor at Air Transport World, states that the mechanism is still in its early days, with few formal disputes but an active inflow of passenger concerns. The initial complaints reveal difficulties in regional aviation governance, including issues with operational standards and regulatory enforcement. Industry stakeholders believe that the DSM's future effectiveness will depend on establishing transparent, enforceable procedures and fostering acceptance among regional governments.
The formal launch of the DSM reflects a concerted effort to enhance cooperation and dispute management in Africa’s aviation sector. As it matures, the body promises to serve as a vital mediator, helping to resolve conflicts and support the implementation of fair and consistent air service policies across the continent.
