Hong Kong flag carrier Cathay Pacific Airways has maintained its position as the third-best airline globally for the second consecutive year, according to recent industry rankings. The airline also secured top awards for its cabin crew and first-class lounge, underlining its continued excellence in customer service.
In the same industry recognition, Singapore Airlines reclaimed the top position in the Skytrax World Airline Awards, moving ahead of Qatar Airways, which slipped to second place. These rankings are considered some of the most authoritative in the airline industry.
Official Comments
"These recognitions are a testament to the incredible efforts of the entire Cathay team, who continue to deliver excellence in customer experience and service both in the air and on the ground," said Cathay Group chief executive Ronald Lam Siu-por. He emphasized the importance of these accolades as motivation for ongoing improvement.
The awards for cabin crew and lounge service highlight Cathay Pacific's focus on passenger experience and service quality, which remain critical factors in its industry standing and customer loyalty.
