China Eastern Airlines has issued a formal apology after an incident at Shanghai Hongqiao International Airport involving one of its aircraft and a boarding bridge. The airline confirmed that during the aircraft's arrival, a minor collision occurred due to a mechanical malfunction while taxiing towards the gate. Fortunately, all passengers on board were unharmed, and disembarkation was orderly.
The airline stated that the aircraft involved was an Airbus A350-900, which had been in service for over four years. An investigation into the cause of the malfunction is ongoing. The airline emphasized its commitment to safety and apologized sincerely for any inconvenience caused to passengers. The incident highlights the importance of rigorous ground handling procedures and aircraft maintenance to prevent similar events in the future.
