In 2025, Etihad Airways received over 25 international awards recognizing excellence across its operations, including safety, passenger experience, and innovation. The airline was distinguished as one of the few to attain the prestigious Seven-Star Plus Safety Rating from Airline Ratings, the highest safety accolade globally, making it the first airline in the Middle East to achieve this honor.
The airline secured multiple titles at prominent industry awards, such as the World Travel Awards and Middle East World Travel Awards, praising its customer service, lounge quality, and inflight entertainment. Additionally, Etihad was awarded the Five Star Global Airline status by APEX, and ranked second worldwide on the AirHelp Score, reflecting operational efficiency and passenger satisfaction.
Innovations included the introduction of the Airbus A321LR, offering lie-flat seating on medium-haul routes, and the continued use of its flagship Airbus A380 equipped with The Residence, the only three-room suite in commercial aviation. Operating primarily from Abu Dhabi’s Zayed International Airport, Etihad provides seamless travel experiences bolstered by high-quality lounges and terminal amenities.
Throughout the year, Etihad’s commitment to top-tier service was recognized by several awards, such as Best First Class Onboard Catering by Skytrax and Best Cabin Crew by Business Traveller Middle East. The airline also received numerous accolades for its interior design and passenger amenity kits, celebrating its continued focus on thoughtful design and passenger comfort. This robust recognition underscores Etihad’s dedication to operational excellence and passenger satisfaction, positioning it for ongoing success in the global airline industry.
