The Civil Aviation Authority of Vietnam has issued new directives to airport operators and airlines to prepare for the upcoming Lunar New Year travel period. In an effort to ensure safety, efficiency, and customer satisfaction, airports are instructed to develop operational plans, deploy additional staff, and improve infrastructure. Special attention is being given to busy airports such as Tan Son Nhat and Noi Bai, where congestion is expected to peak.
Additional vehicles and equipment are to be deployed for security screening and baggage handling to reduce passenger frustration and prevent delays. Airport authorities are also tasked with organizing pickup and drop-off zones and parking areas to facilitate traffic flow. Authorities will actively pursue illegal taxi operations and passenger solicitation to uphold regulations.
Simultaneously, airlines are urged to monitor ticketing and booking patterns carefully, to adjust flight schedules dynamically, and to increase flight frequencies on routes with high demand. The recommendation to enhance nighttime flight operations aims to accommodate more travelers during this busy period. Airlines must also assign dedicated staff to address passenger complaints promptly and take measures to minimize delays and cancellations, ensuring travelers can return home smoothly for the holiday.
These combined efforts aim to provide a seamless travel experience during one of Vietnam's peak travel seasons, with officials emphasizing the importance of readiness and passenger safety. Partial content – full story not available.
