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Thai Airways International vs IndiGo

Thai Airways InternationalVS IndiGo

Researched and checked: 11 Oct 2026

Thai Airways International is Thailand's full-service flag carrier and a Star Alliance founder, based at Bangkok Suvarnabhumi. IndiGo is India's largest low-cost airline, based around Delhi. Travellers compare them mainly on India to Bangkok.

Quick verdict

Thai is the better fit if you want a full-service flight with a meal, a business class and Star Alliance connections beyond Bangkok to Europe, Asia and Oceania. IndiGo suits travellers who want the lowest fare and are happy to pay for food, seats and bags separately. For short hops between India and Bangkok the cheaper fare often decides it. For long journeys, connections or business class, Thai is the stronger option.

Choose Thai Airways International if…

  • You want a meal included and a proper business class (Royal Silk) or Premium Economy.
  • You are connecting onward from Bangkok to Europe, Oceania or elsewhere in Asia, or want Star Alliance benefits.
  • You want lounge access and the Royal Orchid Plus programme on a full-service carrier.

Choose IndiGo if…

  • You want the lowest base fare and will add only the extras you need.
  • You want a wide choice of Indian departure points and domestic connections, with a large network built around Delhi.
  • You want a paid business option (IndiGoStretch) on selected flights without full-service pricing.

At a glance

Thai Airways International IndiGo
General
Headquarter Chatuchak, Bangkok, Thailand Gurgaon, Haryana, India
Airline type Full-service flag carrier Low-cost carrier
Alliance Star Alliance –
Fleet & Destination
Fleet size 84 (Jun 2026) 422 (Jun 2026)
Long-Haul flights Yes (Europe, Asia, Oceania; North America return under planning) Limited long-haul flying, using A321XLR and wet-leased widebodies (Boeing 787, 777)
Service & Comfort
Cabin classes Royal Silk (business), Premium Economy, Economy; Royal First appears in baggage tables for some routes Economy; IndiGoStretch business class on select flights
In-flight entertainment – No seatback IFE in economy; streaming tie-up with SonyLIV announced 2019
Free meals & drinks Meals served on international flights; Thai and international dishes, pre-selectable up to 72 hours before departure (Wikipedia) Economy: buy-on-board meals; IndiGoStretch: complimentary meals
Baggage allowance Cabin: 1 bag up to 7 kg (official). Checked, new tickets from Mar 2026 (third-party reports): Economy Saver/Standard 1 x 23 kg; Flexi 2 x 23 kg; Royal Silk 2 x 32 kg –
Punctuality & Safety
On-time performance 79.29% on-time arrivals, Cirium monthly report, June 2025 –
Safety record No fatal accidents in recent years found in sources; historic accidents include 1992 Kathmandu crash (113 deaths). Thai later received EU third-country operator certification in Dec 2015. No figures verified. In December 2025 a scheduling crisis led to thousands of cancellations (an operational disruption, not a safety event).
Extras & loyalty
Airport Lounges Royal Orchid Lounge and Royal Silk Lounge brands at domestic and international airports –
Upgrades – Paid IndiGoStretch business class on select flights; paid extras such as pre-assigned seats and priority check-in

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Key differences

Network and hubs

Thai runs everything through Bangkok Suvarnabhumi and, as of January 2026, served 51 international and 9 domestic destinations in 29 countries, concentrated on Europe, Asia and Oceania. IndiGo's main hub is Delhi, with bases at Mumbai, Chennai, Kochi, Bengaluru, Kolkata and Hyderabad, and a mid-2026 analysis cites 141 destinations. On India to Bangkok, IndiGo flies direct from cities including Delhi, Mumbai, Chennai and Kochi, and Thai sells Bangkok fares from Delhi, Mumbai, Bengaluru, Chennai, Hyderabad and Kolkata.

Cabins and seats

Thai offers Royal Silk (business), Premium Economy and Economy, depending on the aircraft. Its fleet is being streamlined to four types, with a cabin overhaul planned for 2027, so seats will change over time. IndiGo is almost entirely economy. Its IndiGoStretch business product, introduced in November 2024, is available only on selected flights and includes complimentary meals and advance seat selection. IndiGo's economy has no seatback screens, so bring your own entertainment.

Baggage and fares

Thai's official allowance is one cabin bag of up to 7 kg. For tickets issued from late 2025 for travel from 2 March 2026, Economy Saver and Standard include 1 x 23 kg checked, and Royal Silk includes 2 x 32 kg. Older tickets keep the weight-based allowance. IndiGo's low fares are unbundled: pre-assigned seats, priority check-in and extra baggage are paid add-ons. Compare the total price including bags and seat, not just the headline fare, and check each airline's site for your fare.

Food and entertainment

Thai serves meals on international flights, with Thai and international dishes that vary by route, and you can pre-select up to 72 hours before departure. On IndiGo, economy passengers buy food on board, while IndiGoStretch passengers get complimentary meals. Entertainment on IndiGo is limited to streaming to your own device, as there are no seatback screens in economy. On a short India to Bangkok flight, a meal is included on Thai but is an extra on IndiGo economy.

Reliability and disruption

Cirium reported 79.29% on-time arrivals for Thai in June 2025. IndiGo's December 2025 scheduling crisis led to thousands of cancellations. This was an operational disruption rather than a safety event. Chief executive Pieter Elbers resigned in March 2026 and Willie Walsh was named as his successor. Check current schedules and the airline's disruption policy before booking, especially for tight connections. Thai tickets can connect you onward within Star Alliance.

Loyalty and long-haul growth

Thai belongs to Star Alliance and runs Royal Orchid Plus, with Royal Orchid and Royal Silk lounges. IndiGo has no alliance and runs BluChip, though it has codeshares, including AEGEAN, announced in September 2025. Both are expanding long-haul: Thai has Boeing 787s on order and relies on the A350-900, 777-300ER and 787 family, while IndiGo took its first A321XLR in January 2026, wet-leases widebodies and has ordered 60 Airbus A350-900s, with deliveries expected from 2027.

Frequently asked questions

Is Thai Airways better than IndiGo?

Thai is a full-service airline with meals, business class and Star Alliance links, so it is better for comfort and onward connections. IndiGo is usually cheaper and suits travellers who want a basic seat for a short flight.

Do Thai Airways and IndiGo both fly from India to Bangkok?

Yes. IndiGo flies direct from several Indian cities, including Delhi, Mumbai, Chennai and Kochi, to Bangkok Suvarnabhumi. Thai also sells fares from Delhi, Mumbai, Bengaluru, Chennai, Hyderabad and Kolkata to Bangkok.

Does Thai Airways include checked baggage and meals?

Thai serves meals on international flights. For tickets issued from late 2025 for travel from 2 March 2026, Economy Saver and Standard include 1 x 23 kg checked. IndiGo economy charges for food, and extra baggage is a paid option, so check your fare on its site.

About Thai Airways International Read more

Overview

Thai Airways International is the flag carrier of Thailand. According to Wikipedia, it was founded in 1960 as a joint venture with Scandinavian Airlines and began operating in its current form in 1988 after merging with Thai Airways Company. The Ministry of Finance holds 42.94% of the shares, and the airline is listed on the Stock Exchange of Thailand. Its headquarters are in Chatuchak, Bangkok. Thai is a founding member of Star Alliance. Its regional subsidiary Thai Smile was merged back into the mainline carrier from 2023.

Network and hubs

The main hub is Bangkok Suvarnabhumi Airport. As of January 2026 the airline served 51 international and 9 domestic destinations in 29 countries, with a network focused on Europe, Asia and Oceania. A return to North America is under discussion, according to Aviation A2Z (July 2026).

Fleet

Wikipedia lists a fleet of 80 aircraft as of January 2026, with a large order book (see the fleet page). In July 2026 Aviation A2Z reported a Boeing 787 fleet of 45 aircraft, including those on order. TTG Asia (25 September 2026) reports that long-haul flying will rely on the Airbus A350-900, Boeing 777-300ER and Boeing 787 family as older wide-bodies retire. It also reports that the Airbus A321neo fleet will grow from nine to 15 by the end of 2026, with a target of 32. The fleet is to be streamlined to four types, with a cabin overhaul planned for 2027.

On board

  • Cabins: Royal Silk (business), Premium Economy and Economy, depending on aircraft. Royal First is listed in some baggage tables.
  • Meals: Thai and international dishes, which vary by route and month. Pre-selection is available up to 72 hours before departure.
  • Seat pitch, entertainment and Wi-Fi: not confirmed in the sources reviewed, and these vary by aircraft. Check the airline before booking.

Good to know

  • Cabin baggage: Thai's official page allows one hand-carry bag of up to 7 kg.
  • Checked baggage: third-party sources such as HappyFares report a piece-based allowance for tickets issued from 25 November 2025 for travel from 2 March 2026. Economy Saver and Standard include 1 x 23 kg, and Royal Silk includes 2 x 32 kg. Older tickets keep the weight-based allowance. Check the official site for your fare.
  • Punctuality: Cirium reported 79.29% on-time arrivals for June 2025.
  • Lounges: Royal Orchid and Royal Silk lounges. The loyalty programme is Royal Orchid Plus.
Thai Airways International's full profile
About IndiGo Read more

Overview

IndiGo is an Indian low-cost airline. According to Wikipedia, it was founded in 2005 by Rahul Bhatia of InterGlobe Enterprises and Rakesh Gangwal, and began flying on 4 August 2006. It is headquartered in Gurgaon, Haryana, is listed on the Indian stock exchanges, and is not a member of an airline alliance. It became India's largest carrier by passenger share in December 2012. In March 2026 chief executive Pieter Elbers resigned after the December 2025 scheduling crisis, and Willie Walsh was named as the incoming CEO.

Network and hubs

Delhi is the main hub. Operating bases include Mumbai, Chennai, Kochi, Bengaluru, Kolkata and Hyderabad. Wikipedia lists 128 destinations; a mid-2026 analysis cites 141 destinations, including 45 international cities, and more than 2,200 daily flights. IndiGo has codeshare and interline partnerships, including a codeshare with AEGEAN announced in September 2025, with A321XLR flights between India and Greece planned for 2026.

Fleet

As of August 2025, Wikipedia lists 434 aircraft, mostly Airbus A320 family jets plus ATR 72-600 turboprops. IndiGo also wet-leases two Boeing 777s from Turkish Airlines and has wet-leased Boeing 787s from Norse Atlantic. The analysis report cites about 440 aircraft in mid-2026, the first A321XLR delivery in January 2026, and an order for 60 Airbus A350-900s, with deliveries expected from 2027.

On board

  • Cabins: mainly economy. IndiGoStretch, a business class product, was introduced in November 2024 on selected flights, with complimentary meals and advance seat selection.
  • Meals: economy passengers buy food on board.
  • Entertainment: no seatback entertainment in economy. IndiGo announced a streaming tie-up with SonyLIV in 2019.

Good to know

  • The loyalty programme is BluChip.
  • Paid options include pre-assigned seats, priority check-in and extra baggage allowance. Check the official website for current baggage rules and change fees, as these were not verified for this profile.
  • The December 2025 crisis led to the cancellation of thousands of flights, so travellers may wish to check current schedules and disruption policies.
IndiGo's full profile
Sources (2)
  1. IndiGo flights to Bangkok Suvarnabhumi – Kayak
  2. Thai Airways flights from India

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